Can we start without a finished product idea?+
Yes. Bring the goal, audience and occasion, even if you have not chosen a product. We can help define the direction and explore product, merchandise or gifting options before moving into sourcing and production.
Can you work from an existing design or specification?+
Yes. A specification, reference image, sketch or existing product can be the starting point. We review what is already defined and what still needs clarification, then agree whether the project needs design development, sourcing, production coordination or a combination.
What is the minimum order quantity?+
There is no single minimum across all products. Quantities depend on the item, materials, customisation method and production partner. Share your approximate quantity so we can assess suitable options before a route is agreed.
What affects the cost of custom merchandise or gifting?+
The product, materials, finish, branding method, quantity, packaging, sampling and delivery requirements all influence cost. A budget range helps us compare realistic directions. The scope and quotation are agreed for the individual project.
How long does sourcing and production take?+
Timing depends on design development, supplier availability, sampling, approvals, production and shipping. Share the date when the items need to arrive, rather than only the event date, so the proposed route can be assessed against the deadline.
Can we review samples before production?+
Sampling can be included where it is suitable for the product and production route. Sample costs, timing and the approval process should be agreed in the project scope. Changes after approval can affect both the budget and schedule.
Can one brief include products, packaging and printed materials?+
Yes. A welcome kit, partner gift or event set can combine merchandise, packaging, inserts, badges or brochures. We consider the pieces together so their appearance, quantities, assembly and delivery requirements are coordinated.
Can you source internationally and coordinate delivery?+
We research production options across locations and plan delivery around the agreed destination. Available routes, freight, customs and documentation depend on the project. Responsibilities and any additional requirements should be confirmed in the quotation.
What should we include in our first brief?+
Share the objective, audience, occasion, approximate quantity, budget range, deadline and delivery destination. Add brand assets, references or specifications if you have them. You can also start with what you know and clarify the remaining details together.
Are the images on the website completed client projects?+
The images labelled as concepts are illustrative visualisations, not completed client projects or a stock catalogue. They show possible directions. Your project is developed around its own brief, with feasibility, materials and production details assessed separately.